1. Teacher Terms & Conditions
Effective Date: 10th September 2026
These Educator Terms & Conditions ("Terms") govern the registration and participation of educators ("Educator", "you", "your") on EDUQUETE, operated by EDUQUETE ("Company", "we", "us", "our").
By registering, applying, accepting an assignment, conducting a class, receiving a student through the Platform, or otherwise using the Platform, you acknowledge that you have read, understood and agreed to these Terms.
1. Nature of the Platform
1.1 The Platform operates as an online education marketplace and technology-enabled education service that connects students/parents with independent educators.
1.2 The Company may facilitate:
- educator discovery and matching;
- student enquiries;
- scheduling;
- online communication;
- payment collection;
- educator payouts;
- attendance;
- class records;
- assessments;
- feedback and ratings;
- academic progress information;
- customer support; and
- other education-related services.
1.3 Unless separately agreed in writing, an Educator is an independent service provider and not an employee, partner, agent or representative of the Company.
1.4 Nothing in these Terms creates an employment relationship, partnership, joint venture, franchise or agency relationship between the Company and the Educator.
2. Educator Eligibility and Verification
2.1 The Educator must provide accurate and complete information relating to identity, qualifications, experience, subjects taught, availability, location, fees and other information requested by the Company.
2.2 The Company may verify qualifications, identity, experience, references and other information provided by the Educator.
2.3 The Company may request documentary evidence of qualifications or experience.
2.4 The Educator shall immediately notify the Company of any material change in information previously provided.
2.5 The Company may suspend or reject an application where information is incomplete, inaccurate, misleading, fraudulent or unverifiable.
3. Professional Standards
The Educator shall:
- conduct classes professionally and punctually;
- provide accurate academic guidance;
- respect students and parents;
- avoid discrimination, harassment, intimidation, abusive language or inappropriate behaviour;
- maintain appropriate professional boundaries;
- not engage in conduct that may endanger, exploit or adversely affect a student;
- comply with applicable laws and educational requirements;
- maintain confidentiality of student information; and
- promptly report any serious concern involving student safety, misconduct or inappropriate communication.
4. Accuracy and Integrity
The Educator shall not:
- falsely claim qualifications, experience, certifications, results or achievements;
- fabricate student results, testimonials or reviews;
- manipulate attendance or class records;
- falsely report teaching hours;
- conduct classes without actually providing the agreed service;
- submit fraudulent invoices, claims or documents;
- manipulate Platform ratings or reviews;
- create fake student accounts or enquiries;
- encourage another person to create false enquiries or reviews; or
- engage in any activity intended to deceive the Company, students or parents.
5. Platform Fees and Payments
5.1 Unless otherwise agreed in writing, the Educator acknowledges that the Company is entitled to the applicable Platform fee/commission specified during onboarding or subsequently notified in accordance with these Terms.
5.2 All payments for Platform-introduced students shall be made through the payment mechanism designated by the Company.
5.3 The Educator shall not directly collect tuition fees, deposits, advance payments, cancellation charges or other amounts from a Platform-introduced student or parent unless expressly authorised in writing by the Company.
5.4 The Educator shall not request or encourage a student/parent to:
- pay through personal UPI;
- transfer money to a personal bank account;
- pay cash directly;
- pay through a family member's account;
- cancel a Platform subscription and continue privately; or
- use any alternative payment mechanism intended to avoid the Company's applicable fee.
5.5 The Company may deduct applicable Platform fees, refunds, adjustments, taxes or other contractually permitted amounts from payments before making Educator payouts.
6. Non-Circumvention and Platform Protection
6.1 Platform-Introduced Students
For the purposes of these Terms, a "Platform-Introduced Student" means any student, parent or guardian:
- whose details were obtained through the Platform;
- who contacted the Company through the Platform;
- who was introduced, matched or assigned to the Educator through the Platform;
- who became known to the Educator as a result of an enquiry, assignment or interaction facilitated by the Platform; or
- who was referred, directly or indirectly, through another Platform user or Company representative.
6.2 No Direct Diversion
The Educator shall not, directly or indirectly, intentionally circumvent, bypass or attempt to bypass the Platform in relation to a Platform-Introduced Student for the purpose of avoiding applicable Platform fees or otherwise depriving the Company of revenue legitimately arising from the Platform relationship.
6.3 Prohibited Conduct
Without limitation, the Educator shall not:
- ask a Platform-Introduced Student or parent to contact the Educator privately for paid tuition;
- provide a personal phone number, WhatsApp number, email address, social-media account, UPI ID or bank details for the purpose of moving a Platform relationship off-platform;
- ask a student/parent to stop paying through the Platform;
- offer a lower private fee in exchange for bypassing the Platform;
- accept direct payment from a Platform-Introduced Student;
- continue paid tuition privately with a Platform-Introduced Student while avoiding the applicable Platform fee;
- instruct or encourage a student/parent to create a separate arrangement outside the Platform;
- use information obtained through the Platform to commercially solicit the student outside the Platform;
- route payments through another person, entity, account or payment instrument to avoid Platform fees;
- delete, conceal or manipulate communications, attendance records or payment information for the purpose of concealing circumvention; or
- assist any other person in undertaking any of the above activities.
6.4 No Unauthorised Solicitation
The Educator shall not use Platform-provided student or parent information for independent commercial solicitation unrelated to the services authorised through the Platform.
6.5 Direct Requests From Students
If a student or parent asks to continue directly with the Educator, the Educator shall inform them that the relationship must continue through the Platform and shall notify the Company where appropriate.
6.6 Legitimate Pre-Existing Relationships
These restrictions shall not apply to a genuine pre-existing student relationship that can be reasonably demonstrated to have existed independently of the Platform before the student was introduced through the Platform. The Educator shall disclose such pre-existing relationships to the Company when requested.
6.7 No General Restraint on Profession
Nothing in these Terms is intended to prevent an Educator from carrying on their lawful profession, teaching independently, or providing services to persons who are not Platform-Introduced Students, subject to applicable law and the specific contractual obligations contained herein.
7. Communication with Students
7.1 Wherever technically available, Platform-Introduced Student communications should take place through Platform-approved communication channels.
7.2 Educators shall not intentionally exchange personal contact information for the purpose of circumventing the Platform.
7.3 The Educator shall not request unnecessary personal information from a student.
7.4 Where a student is a minor, the Educator shall maintain appropriate professional communication and shall follow the Company's child-safety and communication policies.
7.5 The Educator shall not initiate inappropriate personal, romantic, financial, political or otherwise unsuitable communication with a student.
8. Student Data and Confidentiality
8.1 All student, parent and guardian information received through the Platform shall be treated as confidential.
8.2 The Educator shall use such information only for providing authorised educational services through the Platform.
8.3 The Educator shall not:
- sell student information;
- share student information with third parties;
- add students to unrelated marketing lists;
- use student information for personal commercial solicitation;
- publish student information without appropriate authorisation;
- retain unnecessary copies of student data; or
- use student data for any unlawful or unauthorised purpose.
8.4 The Educator shall immediately notify the Company if student information is lost, disclosed, accessed or used without authorisation.
9. Teaching Content and Intellectual Property
9.1 The Educator retains ownership of original teaching materials created independently by the Educator, unless otherwise agreed.
9.2 The Educator grants the Company a non-exclusive, royalty-free licence to use approved educator profile information, photographs, professional biography, qualifications and authorised teaching-related content for Platform operations and marketing.
9.3 The Educator shall not upload or distribute material that infringes third-party intellectual-property rights.
9.4 The Educator shall not represent Company-owned content, branding, databases, software or Platform materials as their own.
10. Recordings, Attendance and Quality
10.1 Where recording is enabled and appropriately disclosed/consented to, classes may be recorded for quality, safety, dispute resolution, training or compliance purposes.
10.2 Educators shall accurately record attendance and completed classes.
10.3 The Company may conduct quality checks, student feedback, audits and performance reviews.
10.4 The Company may investigate unusual activity, complaints, payment discrepancies or suspected circumvention.
11. Ratings and Reviews
11.1 Student and parent ratings must not be manipulated.
11.2 Educators shall not:
- create fake reviews;
- ask others to create misleading reviews;
- threaten students over negative reviews;
- offer improper incentives for positive reviews; or
- manipulate Platform ratings.
11.3 The Company may remove fraudulent or abusive reviews where reasonably necessary.
12. Fair Use and Prohibited Activities
The Educator shall not engage in any activity intended to:
- damage the Company's reputation;
- interfere with Platform operations;
- manipulate Platform systems;
- create false demand or supply;
- misuse student or educator accounts;
- impersonate another person;
- upload malicious software;
- attempt unauthorised access to Platform systems;
- manipulate fees or transactions;
- interfere with another educator's legitimate assignment;
- induce students to leave the Platform unfairly;
- spread knowingly false or malicious information about the Company;
- misuse confidential Company information; or
- otherwise unfairly interfere with the Company's legitimate business operations.
Nothing in this clause restricts a person's lawful right to make a genuine complaint, provide truthful feedback, or exercise rights available under law.
13. Conflicts of Interest
The Educator shall disclose any situation that could materially interfere with their ability to provide services through the Platform.
The Educator shall not use Platform resources, confidential information or student data to build a competing arrangement with Platform-Introduced Students.
14. Suspension and Termination
The Company may suspend or terminate an Educator account where it reasonably believes that the Educator has:
- violated these Terms;
- provided false information;
- engaged in fraud or financial misconduct;
- attempted to circumvent Platform fees;
- misused student data;
- engaged in inappropriate conduct;
- materially harmed Platform users or the Company; or
- violated applicable law.
Where appropriate, the Company may provide an opportunity to respond before taking final action.
15. Consequences of Circumvention
Where the Company establishes that an Educator has intentionally circumvented the Platform, the Company may, subject to applicable law and the terms of the applicable commercial agreement:
- suspend or terminate the Educator account;
- discontinue future student assignments;
- recover unpaid Platform fees that would otherwise have been payable;
- set off amounts lawfully recoverable against pending payouts;
- seek reimbursement of demonstrable losses and reasonable costs where legally recoverable; and/or
- pursue other contractual or legal remedies available to the Company.
The Company shall not impose any unlawful or unenforceable penalty.
16. Dispute Resolution
The parties shall first attempt to resolve disputes through good-faith discussion.
If the dispute cannot be resolved, it shall be handled in accordance with the dispute-resolution mechanism and jurisdiction specified in the applicable commercial agreement with the Educator.
17. Modification
The Company may update these Terms from time to time. Material changes shall be communicated through reasonable means. Continued use of the Platform following the effective date of updated Terms shall constitute acceptance to the extent permitted by applicable law.
18. Governing Law
These Terms shall be governed by the laws of India, subject to applicable mandatory laws and regulations.
19. Acceptance
By clicking "I Agree", registering as an Educator, accepting an assignment or continuing to use the Platform, the Educator confirms that:
- the information provided is accurate;
- the Educator has read these Terms;
- the Educator understands the payment and Platform-fee structure;
- the Educator agrees not to circumvent the Platform;
- the Educator agrees to protect student information; and
- the Educator agrees to comply with applicable law and Platform policies.
Privacy Policy
Effective Date: 10th September 2026
This Privacy Policy explains how EDUQUETE, operating EDUQUETE ("Company", "we", "us", "our"), collects, uses, stores, protects and processes personal data when you use our website, applications, Platform and services.
1. Scope
This Privacy Policy applies to:
- students;
- parents and guardians;
- educators;
- visitors to our website;
- users of our Platform; and
- other persons who interact with our services.
2. Information We May Collect
Depending on the nature of your relationship with us, we may collect:
Student / Parent Information
- name;
- age/date of birth where required;
- class and board;
- subjects;
- academic requirements;
- contact details;
- parent/guardian details;
- preferred schedule;
- educational preferences;
- attendance;
- assignments;
- assessments;
- feedback;
- payment information; and
- communications relating to the services.
Educator Information
- name;
- contact information;
- professional biography;
- qualifications;
- certifications;
- teaching experience;
- subjects;
- availability;
- profile photograph;
- payment information;
- identity/KYC information where required;
- ratings and reviews;
- attendance;
- teaching records; and
- communications relating to Platform services.
Technical Information
We may also collect information such as:
- IP address;
- device information;
- browser type;
- operating system;
- login information;
- Platform usage information;
- security logs; and
- cookies or similar technologies, subject to applicable law.
3. Purposes of Processing
We may process personal data for purposes including:
- creating and managing accounts;
- matching students with educators;
- providing educational services;
- scheduling and managing classes;
- processing payments and payouts;
- providing customer support;
- maintaining attendance and academic records;
- facilitating reviews and feedback;
- preventing fraud and misuse;
- maintaining Platform security;
- improving Platform performance;
- communicating important service information;
- complying with legal obligations;
- resolving disputes;
- enforcing Platform Terms; and
- other lawful purposes disclosed at the time of collection.
4. Student and Child Data
Where personal data relating to a child is processed, the Company shall implement applicable requirements relating to children's data, including obtaining verifiable parental/lawful guardian consent where required by applicable law.
The Company shall not knowingly process children's personal data for prohibited purposes.
The Company shall take appropriate measures to protect children's personal information and maintain appropriate safeguards.
5. Sharing of Information
We may share personal data only where reasonably necessary and legally permitted, including with:
- matched educators;
- students/parents where necessary to provide services;
- payment service providers;
- technology/service providers;
- hosting providers;
- customer-support providers;
- professional advisers;
- auditors;
- legal authorities where legally required; and
- other authorised service providers.
We do not sell personal information merely for the purpose of allowing third parties to independently market unrelated products to users.
6. Educator Access to Student Information
Educators may receive limited student information necessary to provide authorised educational services.
Educators are required to use such information only for authorised educational purposes and to comply with applicable confidentiality and data-protection obligations.
Educators are not permitted to use Platform-provided student information for unauthorised commercial solicitation or circumvention of the Platform.
7. Payment Information
Payments may be processed through third-party payment service providers.
Where appropriate, sensitive payment information may be processed directly by authorised payment service providers rather than stored by the Company.
8. Data Security
We shall implement reasonable technical and organisational safeguards appropriate to the nature of personal data processed. These may include:
- access controls;
- authentication;
- encryption where appropriate;
- secure hosting;
- logging;
- backups;
- restricted employee access; and
- procedures for responding to security incidents.
No online system can be guaranteed to be completely secure.
9. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, contractual requirements, legitimate operational requirements, dispute resolution, fraud prevention and applicable legal obligations.
Where data is no longer required, it may be deleted, anonymised or securely disposed of, subject to applicable law.
10. Cookies
The Platform may use cookies and similar technologies for purposes such as:
- authentication;
- security;
- remembering preferences;
- analytics;
- improving Platform functionality; and
- understanding Platform usage.
Where required, consent will be obtained in accordance with applicable law.
11. User Rights
Subject to applicable law, users may have rights relating to their personal data, including rights to:
- obtain information regarding processing;
- access applicable personal data;
- request correction;
- request deletion where applicable;
- withdraw consent where processing is based on consent;
- raise grievances; and
- exercise other rights available under applicable law.
Requests may be submitted through: www.eduquete.com
12. Withdrawal of Consent
Where processing is based on consent, the user may withdraw consent through the mechanism provided by the Company.
Withdrawal of consent shall not affect processing lawfully undertaken before withdrawal.
Certain services may become unavailable if required data or consent is withdrawn.
13. Data Breaches
If a personal-data breach occurs, the Company shall take appropriate steps in accordance with applicable law, including investigation, mitigation and notification where required.
14. Third-Party Services
The Platform may contain links or integrations with third-party services. The privacy practices of those third parties are governed by their respective policies.
Users should review applicable third-party privacy notices.
15. Grievance Redressal
For privacy-related concerns, users may contact:
Grievance / Privacy Officer: www.eduquete.com
The Company shall process grievances in accordance with applicable law.
16. Changes to This Policy
We may update this Privacy Policy from time to time. Where material changes are made, we shall provide appropriate notice as required by applicable law.
Payments, Refunds, Cancellations & Educator Payouts
1. Platform Commission & Payouts
- Commission Structure: Unless agreed otherwise in writing, EDUQUETE charges a 15% platform commission on gross amounts collected. The remaining 85% is payable to the Educator.
- Payout Cycle: Payouts are calculated on a weekly cycle and released within 3–5 business days following the cycle end, subject to statutory deductions (TDS) and adjustments.
2. Cancellations & Refund Policy
- Student Cancellation: Cancellations made well in advance may receive a full or partial refund. Last-minute cancellations or no-shows are non-refundable.
- Educator Cancellation: If an educator cancels and rescheduling is declined, the student is entitled to a full refund.
- Processing Time: Approved refunds are initiated to the original payment method within 5–7 business days.
3. Governing Law
These terms are governed by the laws of India and comply with applicable consumer protection and IT regulations.
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